Kira B. Copperman, LMSW, is the President of KBC Consulting, a boutique health-care consulting firm that specializes in helping physicians, dentists, and hospitals improve their frontline customer service. Prior to KBC Consulting, she was the Practice Manager for a large fertility center in Manhattan entitled Reproductive Medicine Associates of New York (RMA of New York). While at RMA of New York, her experience with patients dealing with the emotional side effects that can accompany infertility had a profound effect on her and was one of the main reasons she created KBC Consulting. Ms. Copperman is also a published author and presenter on topics relating to healthcare. Her research was recently featured in The Journal of Women’s Health and OB/GYN News and her articles have appeared on webmd.com and parenting.com. Ms Copperman has presented at numerous national conferences on topics relating to customer service and patient satisfaction. Ms. Copperman was a member of the board of RESOLVE, the national infertility support organization, from 2005 until 2007. In 2006, Ms. Copperman was honored by RESOLVE at their annual gala with the “Friend of RESOLVE” award because of her dedication and commitment to the organization. Kira B. Copperman, LMSW, received her social work degree from New York University. Ms. Copperman appeared on the radio show “Healing the Grieving Heart” with Dr. Gloria & Dr. Heidi Horsley to discuss “Healing after Miscarriage & Infertility.” To hear Kira being interviewed on this show, go to the following link: https://www.voiceamerica.com/episode/34608/healing-after-miscarriage-and-infertility
Read: Kira Copperman`s articles
