Media relations, writing, strategic communications, and social media are all part of Ami Neiberger-Miller’s daily workload. She provides clients with strategic counsel, designs campaigns, builds relationships with journalists, and crafts copy for social media, press releases, and publications. Helping nonprofit organizations, associations and businesses communicate more effectively has been Ami Neiberger-Miller’s passion and focus for more than two decades.
Ami founded Steppingstone LLC in 2003 to provide communications and graphic design services for nonprofits, associations and small businesses. Her client roster soon included the American Forest Foundation, the National 4-H Cooperative Curriculum System, and the National Center for Missing & Exploited Children. It expanded to include NAFSA: Association for International Educators, the Nature Conservancy and many others.
From 2004-2007 while working as a consultant, Ami also served as the communications director for Sister Cities International, a national association of international city-to-city partnerships working to build understanding, education, cultural awareness, and economic ties. She supervised a staff of five and was responsible for the organization’s website, public relations, advocacy, publications, and member communications. She also published her first book in 2005 with the organization, Peace Through People: 50 Years of Global Citizenship.
In 2007, tragedy struck when Ami’s brother, U.S. Army Specialist Christopher Neiberger, was killed in action in Baghdad, Iraq during the troop surge. Ami managed media attention on her grieving family after being notified of her brother’s death. She became a public advocate for trauma survivors and those left behind following the death of a military service member.
She served as a spokesperson and public affairs officer from 2007 through 2014 for the Tragedy Assistance Program for Survivors, a nonprofit organization that assists grieving military families. Ami cultivated relationships and worked on stories with reporters from the Associated Press, Fox News Channel, CNN, ABC World News, CBS Evening News, 60 Minutes, National Public Radio, NBC Nightly News, C-SPAN, USA Today, the New York Times, the Washington Post, Bloomberg, the Wall Street Journal and many others. She coordinated media interviews for a chapter in “For Love of Country: What Our Veterans Can Teach Us About Citizenship, Heroism and Sacrifice,” by Howard Schultz and Rajiv Chandrakesan.
While working for TAPS, Ami continued to build and grow her consulting practice with Steppingstone LLC. She worked for several years on a grant funded project managed by the American Association of Community Colleges that supported thousands of older adults going to colleges around the country to re-train for new jobs during the Great Recession.
In 2008 she began working for the National Veterans Legal Services Program (NVLSP), which provides pro-bono legal assistance to veterans and military service members seeking disability benefits. She managed media relations on behalf of NVLSP for the class action lawsuit, Sabo v. United States, which successfully won retirement benefits for thousands of service members with post-traumatic stress disorder who had been discharged without the federal benefits to which they were entitled. She continued to represent NVLSP in 2018 and worked with national and local reporters covering the military and veterans issues.
Ami appeared on the radio show Healing the Grieving Heart to discuss “Loss & the Military.” To hear her interview with Dr. Gloria and Dr. Heidi, go to the following link: https://www.voiceamerica.com/episode/35107/loss-and-the-military
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